Returns are simple with us. Simply contact us to let us know you’d like to return your product. You can return anything to us within 30 days in the condition that it was purchased, for any reason, to receive a full refund, less the shipping cost and payment method fees. Water or air filter elements that have been used but are not defective may not be returned. Items other than water or air filter elements that are used but not defective may incur up to a 25% restocking fee. Items that are defective will be replaced either by us or the manufacturer, depending on the product.

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